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Price: £25 + VAT per course Click here to book online Contact: info@uktrainingworldwide.com Fax order form: click here We offer high quality affordable online training on several essential management skills that no person who is dealing regularly with other people in the workplace can afford to be without. Please click the links for more details Time Management This is essential training for everyone who has deadlines to meet and have responsibility for organising their own workload. The training explores the fundamentals of time management and leaves participants motivated to put their plans and newly acquired ideas and techniques into action. The training is an opportunity to review how you respond to time management demands and it will help you decide how to prioritise tasks within your workload. It will give you the inspiration and motivation to apply a self-disciplined approach to time management. View more details... Customer Service This is essential training for everyone who has contact with customers. The training will help you focus your attention on the needs and expectations of customers. The training is an opportunity to review how you provide answers to customers and how you relate to them. It will give you the inspiration and motivation to deal with the demands of customers in a professional and personal way. View more details... Dealing with Difficult People This is essential training for everyone who has to work with difficult people. The training helps you develop techniques which will help you cope with anger, tackle hostility and contend with the lack of professionalism shown by other people that you are confronted with in the workplace. The training is an opportunity to review how you manage the stress caused by difficult people. It will give you the inspiration and motivation to apply the well proven techniques illustrated in the training. View more details... Successful Negotiating This is essential training for people whose jobs involve them in negotiation which is probably everyone. We all negotiate with work colleagues, customers or suppliers, and even family members. The training explores how we arrive at successful outcomes and develops your understanding of the negotiation and communication process. The training is an opportunity to review how you negotiate and it will help you prepare effectively so that you understand the needs of all the parties involved. It will give you the inspiration and motivation to conclude better agreements which ensure trust between the parties. View more details... Motivating People This is essential training for people who have to motivate themselves and others to achieve success. The training helps people understand the theories behind motivation and how to apply them to get the most out of people. The training is an opportunity to review how you motivate people and how you can help improve performance. It will give you the inspiration and motivation to apply the well proven techniques illustrated in the training. View more details... Go to the UK Training homepage